Privacy Policy — OreQuant

This Privacy Policy describes how FlashpointHQ ("we", "us", "our"), operating the OreQuant platform ("Service"), collects, uses, and protects your personal information when you use our gold and silver mining analytics platform at orequant.com.

1. Information We Collect

Account Information: When you create an account, we collect your first name, last name, and email address. We also store a securely hashed version of your password.

Payment Information: Subscription payments are processed by Stripe. We do not store your credit card number, expiration date, or CVC on our servers. Stripe handles all payment data in accordance with PCI DSS standards. We receive and store only a customer identifier and subscription status from Stripe.

Usage Data: We collect information about how you interact with the Service, including pages visited, features used, search queries within the platform, and timestamps of activity. This helps us improve the platform and identify technical issues.

Device and Browser Information: We automatically collect your IP address, browser type, operating system, and device characteristics when you access the Service.

2. How We Use Your Information

To provide, maintain, and improve the OreQuant analytics platform
To process your subscription and manage your account
To send transactional emails (account verification, password resets, billing notifications)
To send marketing, promotional, and product-update emails related to OreQuant, subject to your communication preferences and applicable law
To send service-related alerts if you have opted in
To measure advertising performance and support remarketing or retargeting campaigns, where enabled
To monitor and prevent fraud, abuse, or unauthorized access
To analyze usage patterns and improve our features and user experience
To comply with legal obligations

3. Data Storage and Security

Your data is stored on servers hosted in North America. We implement industry-standard security measures including:

Encrypted connections (TLS/SSL) for all data in transit
Secure password hashing
CSRF protection on forms
Rate limiting on authentication endpoints
Security headers and access controls
Regular monitoring and operational safeguards

While we take reasonable precautions to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Third-Party Services

We use the following third-party services in the operation of OreQuant:

Stripe — Payment processing for subscriptions. Stripe's privacy policy is available at stripe.com/privacy.
Meta Platforms — We may use Meta Pixel or related Meta advertising tools to measure ad performance, build audiences, and support remarketing or retargeting campaigns.

Third-party services receive only the data necessary to perform their functions. We do not sell, trade, or share your personal information with third parties for their own marketing purposes.

5. Cookies and Session Data

Session Cookies: We use session cookies to maintain your authenticated state. These are essential for the Service to function and are deleted when you close your browser or sign out (unless you select "Remember me").

Remember-Me Cookies: If you opt in to the "Remember me" feature at login, we store a secure, long-lived cookie to keep you signed in across browser sessions.

Local Storage: We use browser localStorage to save UI preferences such as sidebar state, selected tabs, and display settings. This data remains on your device and is not transmitted to our servers.

Advertising and Retargeting Technologies: If enabled, we may use tools such as Meta Pixel to understand site activity, measure the effectiveness of campaigns, and support remarketing or retargeting to visitors on third-party platforms.

Where required by applicable law, we will rely on consent for advertising or retargeting technologies. You can also control certain advertising preferences through your browser settings or the relevant third-party platform.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and associated data
Export your data

7. Data Retention

We retain your account information for as long as your account is active. If you cancel your subscription, your account data may be retained for a limited period in case you wish to reactivate. After that period, personal data may be anonymized or deleted.

Usage logs and analytics data may be retained for service improvement and security purposes, then aggregated, anonymized, or deleted.

8. Children's Privacy

OreQuant is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify registered users by email and update the "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@orequant.com
Operator: FlashpointHQ